Grants Operations Officer (Remote - US Based)
Global Fund for Women
At Global Fund for Women, our vision is a world where every woman and girl is strong safe, powerful, and heard. No exceptions. We are a global champion for the rights of women and girls, using grantmaking and advocacy to propel global movements for women’s rights.
The Grants Operations Officer manages grantmaking operations and support the development and implementation of grantmaking processes and Information Management systems needed to track and manage Global Fund for Women’s engagement with gender justice movements. The Grants Operations Officer reports to and is guided by the Director of Grants Operations and is a member of the Impact & Effectiveness Team. This position will be responsible for stewarding and accompanying applicants, grantees, and external stakeholders through Global Fund for Women’s grantmaking process, maintaining and improving grantmaking and movement focused systems and processes, and managing entire grantmaking portfolios.
ESSENTIAL JOB FUNCTIONS
Grantmaking Data, System, and Knowledge Management (30%)
- Support the administration of the grantmaking database in Salesforce (both internal database & external online communities)
- Build customized reports and dashboards to support grantmaking operations and movement focused strategies
- Evaluate internal grantmaking process and tools on an ongoing basis and recommend modifications/improvements as needed
- Manage all online grantmaking and movement focused interactions with applicants, grantees, movement actors and external stakeholders
- Build, customize, and maintain grantmaking templates as well as online forms on Global Fund for Women’s Online sites (Salesforce communities) in all five languages currently supported.
- Develop and maintain online correspondence and notifications (in all languages) and coordinate translations needed
- Evaluate user experience on Global Fund for Women’s Online sites and on an ongoing basis and recommend modifications as needed
Grants Management & Grantmaking Support (65%)
- Support the tracking and management Global Fund for Women’s engagement with gender justice movements.
- Manage grantmaking portfolios, responsible for all grantmaking activities (from application to reporting):
- tracking funding sources, donor report timeline, applications, grants, grantee reports (including portfolio-specific customizations)
- developing and monitoring dashboards for tracking
- managing direct communication with applicants and grantees
- Manage Grant Application and Award process & due diligence:
- Managing timelines/deadlines
- Requesting endorsements
- Verification of completed due diligence and OFAC
- Preparing grants for pre-award approval
- Sending grant award notifications
- Manage Contract/Payment process & due diligence:
- Verification of payment information
- Verification of contracts (signers/terms)
- Preparing grants for payment
- Sending payment letters
- Track payment progress and issues
- Document country-level payment issues in Salesforce
- Supporting Learning & Evaluation with grantee report reviews and portfolio analyses
- Tracking grantmaking efficiency and ensuring compliance with policies and procedures
- Responding to internal requests for grantmaking data and inquiries about the overall portfolio (including basic portfolio statistics, etc.)
Organization-wide support (5%)
- Support the organization’s Advocacy efforts, including sharing correspondence on breaking news from grantees, sharing social movements or political events for dissemination on social media.
- Represent the organization in conferences and other forums
- Support the organization’s Development and Programs teams with region-specific expertise
Internal: This position reports to the Director of Grants Operations and has daily working relationships with the Programs Team, and regular working interactions with Development, Information Management, Learning & Evaluation, and Finance teams as well as other staff.
External: Contact with outside applicants, grant recipients, advisors, contractors, and the general public.
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrated experience working with database systems, particularly Salesforce
- Oral and written fluency in English and at least one of the other official languages of Global Fund for Women (Arabic, French, Spanish, and Russian)
- Regional knowledge of one or more of the five regions supported by Global Fund for Women through academic studies, or working or living experience
- Knowledge of women’s rights and gender equality issues
- Knowledge of global economic, political, social and cultural trends
- Good working knowledge of global geography
- Strong attention to detail, organizational skills and ability to multi-task
- Sensitivity and appreciation for varying viewpoints and communication styles in a politically and culturally diverse environment.
- Ability to exhibit flexibility in a fast-paced environment
- Strong interpersonal & communication skills with the ability to develop solid working relationships
- Ability to manage both daily tasks and long-term projects
- Strong skills in a PC environment, and in using MS Office and database programs
- Familiarity with the international non-profit sector
- A working knowledge of grants administration and an understanding of financial information
EDUCATION AND EXPERIENCE
- Bachelor’s degree in a Social Science field or equivalent
- Minimum two years full-time work experience (Preferred)
- General exposure to the non-profit sector
- Experience in working in a diverse, team-oriented, and fast-paced environment
Global Fund for Women is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, ethnicity, disability, age, sex, gender identity or expression, sexual orientation, or any other status protected by law. Women, people of color, and LGBTQI candidates are strongly encouraged to apply. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records